Shipping policy

Last Updated: June 22, 2026

Thank you for shopping with veshirts.online. This Shipping Policy describes how PATEL ENTERPRISE processes, ships, and delivers orders placed through our website.

By placing an order on veshirts.online, you agree to the terms outlined in this Shipping Policy.

1. BUSINESS INFORMATION

Business Name: PATEL ENTERPRISE

Brand Name: veshirts.online

Managed By: Patel Prashant Mahendrabhai

GSTIN: 24FVZPP6163C1Z1

Email: veshirts@outlook.com

Phone: +91 9537339333

Registered Address:

12, Krushnakunj Society,
Near Ashadeep School, Nana Varachha,
PO: Sarthana, Dist: Surat,
Gujarat – 395006, India

2. SHIPPING COVERAGE

We currently deliver products throughout India.

At this time, international shipping is not available.

We reserve the right to modify shipping locations without prior notice.

3. ORDER PROCESSING

Orders are generally processed within 1–3 business days after successful payment confirmation.

Orders are not processed on Sundays or public holidays.

During festive seasons, promotional events, or periods of high order volume, processing times may be extended.

4. DELIVERY TIMELINE

Estimated delivery times after dispatch:

• Metro Cities: 3–7 Business Days

• Other Cities and Towns: 4–10 Business Days

• Remote Areas: 5–12 Business Days

Delivery times are estimates only and are not guaranteed.

Actual delivery may vary depending on location, courier operations, weather conditions, and other external factors.

5. SHIPPING CHARGES

Shipping charges, if applicable, will be displayed at checkout before payment.

From time to time, we may offer free shipping promotions. Such offers will be clearly displayed on the website.

6. ORDER CONFIRMATION

After placing an order, customers may receive confirmation through email, SMS, or WhatsApp.

Please ensure that your contact details are accurate and up to date.

7. ORDER TRACKING

Once your order has been shipped, tracking details will be shared via email, SMS, or WhatsApp where available.

Customers can track their shipments using the tracking number provided by the courier partner.

8. DELIVERY DELAYS

Delivery may occasionally be delayed due to circumstances beyond our control, including:

• Weather conditions

• Natural disasters

• Public holidays

• Transportation disruptions

• Government restrictions

• Courier partner delays

• Incorrect customer information

PATEL ENTERPRISE shall not be held responsible for delays caused by such circumstances.

9. INCORRECT SHIPPING ADDRESS

Customers are responsible for providing accurate delivery information.

If an incorrect or incomplete address is provided:

• Delivery may be delayed.

• Additional shipping charges may apply.

• The order may be returned to us.

PATEL ENTERPRISE shall not be responsible for failed deliveries resulting from incorrect address information.

10. FAILED DELIVERY ATTEMPTS

Courier companies generally attempt delivery multiple times.

If delivery cannot be completed after repeated attempts, the package may be returned to us.

Additional shipping charges may apply for re-dispatching the shipment.

11. DAMAGED SHIPMENTS

If your package arrives damaged, opened, or tampered with:

• Take clear photographs immediately.

• Contact us within 48 hours of delivery.

• Include your order number and supporting images.

Claims submitted after 48 hours may not qualify for review.

12. LOST SHIPMENTS

If a shipment is lost during transit:

• We will coordinate with the courier partner for investigation.

• Resolution timelines depend on the courier company's investigation process.

• Appropriate action will be taken once the investigation is completed.

13. UNDELIVERABLE ORDERS

Orders may be considered undeliverable if:

• The delivery address is incorrect.

• Delivery is refused by the customer.

• The customer is unavailable after multiple delivery attempts.

• Delivery restrictions exist at the destination.

Returned orders may be subject to shipping deductions from any eligible refund.

14. FORCE MAJEURE

PATEL ENTERPRISE shall not be liable for delays or delivery failures caused by events beyond reasonable control, including:

• Natural disasters

• Floods

• Earthquakes

• Epidemics or pandemics

• Government actions

• Strikes

• Transportation failures

• War or civil disturbances

15. CHANGES TO THIS POLICY

We reserve the right to update, modify, or replace this Shipping Policy at any time without prior notice.

Changes become effective immediately upon publication on the website.

Customers are encouraged to review this policy periodically.

16. CONTACT INFORMATION

PATEL ENTERPRISE